FT Winners Circle Associate

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Title: Winners Circle Associate

Status: Full Time: Late Nights/Nights

Description Summary: Greet every guest with a smile and assist with Winners Circle sign up procedure and any other related procedures.

Primary Duties:

  • Answer questions about ongoing and future promotions and explain services offered in the gaming area
  • Maintain all relevant reports and documentation
  • Communicate with team members in the gaming area to provide assistance with EGS machines
  • Manage Associates on shift, maintaining adequate coverage at all times
  • Communicate with management on issues and concerns
  • Serve as an ambassador for OJC, maintaining the highest in guest service, courtesy, and safety

Skills and Requirements:

  • Superior guest service and interpersonal skills
  • Ability to work as part of a team and contribute to a positive work environment
  • Professional, well groomed appearance
  • Ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Ability to work a variety of shifts including evenings, weekends, and holidays
  • Ability to work in a smoking environment
  • Ability to stand or walk for long periods of time
  • Ability to read, write and communicate in English
  • Ability to obtain and maintain ARC and EGS licensing
  • Must be over age 21
  • Basic computer skills

Great to have, but not a requirement:

Prior service desk of front desk experience

Prior gaming or casino experience

Education Requirements: High School Graduate or GED

Posting Date:  11/28/12