FT Gaming Security Supervisor

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Title: Gaming Security Officer Supervisor

Status: Full Time

Description Summary:

This position requires a person with great customer service skills who can handle themselves professionally in stressful situations.  Must be able to lead other team members in a positive manner.

Primary Duties:

  • Provide courteous and professional customer service.
  • Maintain a neat and clean appearance and uniform.
  • Respect the proprietary and trade secret information of Oaklawn and its patrons.
  • Keep up to date on current promotions.
  • Greet team members and guests in a friendly and courteous manner.
  • Use a radio to communicate with other security personnel and Sky 1.
  • Must be able to provide accurate and legible incident reports.
  • Perform credits / fills for the Blackjack area.
  • Accurately check ID’s to keep minors out.
  • Ensures all shift reports and checklists are accurately completed.

Skills and Requirements:

  • Handle disciplinary issues on shift.
  • Professional, well groomed appearance
  • Excellent communication skills
  • Ability to read, write and communicate in English
  • Ability to deal effectively and interact well with team members and guest.
  • Ability to resolve problems/conflicts in a diplomatic and tactful manner.
  • Must be able to ascend and descend stairs repeatedly
  • Working knowledge of a variety of communication devices
  • Superior guest service and interpersonal skills
  • Ability to work in a smoking environment
  • Ability to be on feet for long periods  of time and ability to walk on varying surfaces for extended periods, run when the situation requires
  • Ability to obtain and maintain ARC and EGS licensing

Education Requirements: High School Graduate or GED

Great to have, but not a requirement: Prior experience in security, surveillance, law enforcement or military

Posting Date:  12/6/12